Lizzette Charles, Account Receivable and Collections Manager at CANY loves the chase but loves more what it means when everyone gets paid for the hard work they do. Doing her job well means people feel valued, and that matters to Lizzette. She learnt about the business from the ground up, communicating effectively with clients, suppliers, and contractors to understand what they need. Born, brought up and working in New York City, she loves its diversity, listening to and being included in the city’s bigger story, and the part that CANY plays in protecting its heritage and keeping that story going.